Frequently Asked Questions
My university gave me sealed copies of my official transcripts. Can I mail those to you?
No, we cannot accept anything mailed to us as official. Please DO NOT mail us anything, it will not be returned.*
What Do I Need to Do To Apply?
To apply you need to submit an application and your documents (transcripts, certificates, diplomas) to SpanTran: TEC. To apply online, click here. You will need to submit your documents electronically by attaching files.
If you cannot apply online, click here to download the application. You can send your filled out application and photocopies of your documents by email, regular mail, courier, fax or you can bring it to our office and apply in person. Please note: original documents will not be returned, photocopies are accepted. You can find directions to our Houston, New York City, or Miami intake offices below.
How Long Does It Take?
Our standard evaluation turnaround time is 10 business days. Some cases do require additional time for research and verification but the majority of evaluations are ready within two weeks or less. We also offer rush services of 2 and 5 business days. Certain exceptions do apply, which you'll see as you fill out the online application. The time frame begins when your application, all required documents, and full payment have been received.
Which Evaluation Do I Need?
There are six types of credential evaluations. Choosing the wrong one wastes your time and money because the school or institution that you apply to will probably not accept it. We therefore urge you to use our Suggested Service which will ensure that you choose the right evaluation.
Which credential evaluation is right for you?
What Do I Need to Send to SpanTran: TEC?
Visit our Schedule of Fees page for more information.
*Payment - Add Items 1-4 - in Pricing below to Calculate the Total Fee.
Can I Get a Translation Without an Evaluation?
Yes! Just send a copy of the documents to be translated along with the turnaround time requested to apps@spantran.com.
- 12-15 Business Days
- 5 Days
- 2 Days
What is the Status of My Application?
To find out the status of your submitted application, send an email to status@spantran.com. Please have your reference number available.
Do I Have to Apply Online?
No. If you're having difficulty with the online application, you can apply in person. You can come into our New York City, Houston, or Miami Intake Office.
What is your privacy policy?
Read our privacy policy here.